It’s hard to change customer behavior. Even though you’ve set up your Oze Shop, your customers will still try to order through WhatsApp or Instagram DM. Some may even want to come to see the products in person! To get the most from your Oze Shop, it’s essential to guide your customers towards making purchases exclusively through this platform. Why? More on that below! In this blog post, we’ll provide you with a strategic plan to get customer orders without the constant back-and-forth
Influence Yourself
A wise friend once told to me,“Influence begins with the power to inspire oneself, for only by mastering our own thoughts and actions can we truly inspire and positively impact others.” You need to understand and convince yourself on the benefits that Oze Shop offers you. Here are my top 3:
- With Oze Shop, your business is open 24/7. This way your customers can order your products while you’re busy, unable to respond or even asleep. It’s like having a store that never shuts down.
- It makes bookkeeping effortless by automatically recording your sale transactions for you. You’ll also end up with clearer and more organized records. You’ll be able to see your completed and pending orders at a glance and proactively take necessary actions.
- Out-of-stock products are automatically marked as out-of-stock. Unlike Instagram where you need to go back to edit your captions.
The Oze Shop offers this and much more! Once you start to see these benefits, you’ll never go back! The final step to reach this great future is to encourage your customers to buy your products through your Shop.
Clearly communicate the benefits
We know Oze Shop makes your life easier, but what your customers care about is making their own lives easier as well. Good news! Oze Shop delivers that too! Highlight the convenience buying from your online shop offers; secure payment options, no back-and-forth chats, access to a wider range of products (you have a great job to do here, just make sure you have more products in your Shop than anywhere else! ?), and amazing e-receipts and invoices!
Clearly demonstrate how these benefits enhance their shopping experience. If I were you, I would say “Hi Miss X, we’re glad you would love to buy our [Product Name], it would mean a lot to us if you could buy it through our website where you can securely pay and receive e-receipt after delivery. Here is the link [link to the product]”
Sweet! Isn’t it? As an extra, you can even say “Please feel free to visit our website from time to time for amazing products at the best price.”
Offer exclusive benefits
Make your Oze Shop the go-to place for customers by offering special benefits. For example, you can offer early access to new products, offer cool discounts and freebies. This saves you time from endless chats and is super cost-effective. It’s a win-win situation!
Engage through multiple channels
Some channels are better for shopping than others. For example, if you post a product in your Whatsapp status or Instagram story, it might disappear before the customer comes to chat you. You find yourself wasting time asking “which of the shoes that I posted are you talking about?”. Keep posting to get people excited, but always direct them to your Shop to buy.
Implementing these steps will get your customers visiting and purchasing through your Oze Shop in no time. Now, go secure those sales!